Case Management

Case management is an area of practice that is employed across a range of professions and settings suitable for drug and alcohol treatment. It provides a central process of co-ordination of individual client care and works to overcome obstacles in services access. 

There is a myriad of case management styles, or models, each with different focus and often targeting a different population or level of need. The three types of case management covered in this chapter include broker/generalist case management, clinical case management, and assertive community management/treatment.